Privacy policy
Last updated: 2026-11-12
This policy covers the Plugbelle app for iPhone and this website. Plugbelle is published by Thomas Price ("we"). Questions: support@plugbelle.info.
The short version
- No account. The calls, phone numbers, notes, opening hours and call attempts you enter are stored only on your device and are never sent to us.
- No advertising, no analytics, no crash reporting, no tracking, no advertising identifier.
- A few things do leave the device, listed below, each for one purpose.
What leaves your device
| Data | When and why | Who receives it | Retention |
|---|---|---|---|
| Device identifier (the push subscription id, or Apple's vendor identifier), bundle identifier and app version | At each launch, to check whether a newer version is required or available | Our server at api.plugbelle.info, run on Cloudflare | Not stored beyond the request logs of the host (up to 30 days) |
| Push subscription token and the tags "firstInstall" and "View" | When notifications are allowed: to deliver notifications about the app | OneSignal, our push provider | Until you delete the app or ask us to remove it |
| Country code and year | To download that country's public holidays | Nager.Date (public API) | We receive nothing |
| The place name and city you type in "Find a place" | Only when you tap Find, to look up opening hours and a phone number | OpenStreetMap Nominatim (public service) | We receive nothing; see the OpenStreetMap Foundation privacy policy |
| Help desk messages: your text, any files you attach, your email if you give one, and device details if the toggle is on (app version, iOS version, model, locale) | Only when you press Send in "Help & feedback", so we can answer and fix problems | Our support inbox, delivered by email through Cloudflare | Kept in the inbox for up to 24 months, deleted earlier on request |
The help desk never stores anything on our server: the message is passed straight to the inbox. Photos are re-encoded before sending, which removes location data.
What we do not collect
Your contacts (the system contact picker gives the app only the one entry you choose), your location, your call history, the content of your calls, microphone or camera input, browsing history and purchase information. Plugbelle does not place calls; it hands the number to the iPhone's own phone app.
Notifications
Lamp bells are local notifications scheduled on your device. You can switch them off per call, in Settings → Lamp notifications, or in iPhone Settings → Notifications → Plugbelle.
Embedded web content
In rare cases the app shows a web page from our server at launch (for example, a required update notice). That page may use cookies or local storage on your device for its own operation. Links to this policy and the support page open in an in-app browser.
Children
Plugbelle is rated 4+ and is a general-audience tool. It is not directed at children and we do not knowingly collect personal data from children.
Deleting your data
Everything on the device: Settings → Data → Erase everything, or delete the app. Help desk messages and push data: write to support@plugbelle.info and we delete them within 30 days.
International transfers
Cloudflare and OneSignal operate worldwide, including in the United States; Nager.Date and OpenStreetMap are hosted in the European Union. Transfers rely on the providers' standard contractual clauses.
Your rights
You may ask to access, correct or delete personal data we hold about you, or object to its processing, by writing to support@plugbelle.info. You may also complain to your local data protection authority.
Changes to this policy
If the app starts using a new service or data changes, this page is updated first and the date above changes.